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Refund Policy

OPENED/USED PRODUCTS:
We stand behind our products with a 100% Refund Guarantee. If you are unhappy with any Optitune product for any reason, it can be returned for a FULL REFUND in product credit or digital gift card. We do not offer money-back refunds on opened product.

All return requests for OPENED PRODUCT must be done within 15 days of receiving the item. You can contact a representative by phone at 1-(631)-755-1388 (option 4) or by email at help@musclesport.com. You must have your order information ready. If you are reaching out via email, please allow up to 2 business days for a response by a representative.

Return shipping costs MUST be covered by you.

UNOPENED PRODUCTS:
If, for any reason – you decide that you would like to return an item prior to opening & using it, we offer a 100% Money Back Guarantee.

All return requests for UNOPENED PRODUCT must be done within 15 days of receiving the item. You can contact a representative by phone at 1-(631)-744-1388 or by email at help@musclesport.com. You must have your order information ready. If you are reaching out via email, please allow up to 2 business days for a response by a representative.

Money back refunds will only be processed once we receive the returned product. Please allow up to 3 business days for funds to clear by your financial institution.

Return shipping costs MUST be covered by you.

When you invest in an Optitune product … we invest in you. We are here to support you 100% along the way! In the end, we both want the same thing … For you to reach your goals!!