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Refund Policy

OPENED/USED PRODUCTS:
We stand behind our products with a 100% Refund Guarantee. If you are unhappy with any Optitune product for any reason, it can be returned for a FULL REFUND in product credit or digital gift card. We do not offer money-back refunds on opened product.

All return requests for OPENED PRODUCT must be done within 15 days of receiving the item. You can contact a representative by phone at 1-(631)-755-1388 (option 4) or by email at help@musclesport.com. You must have your order information ready. If you are reaching out via email, please allow up to 2 business days for a response by a representative.

Return shipping costs MUST be covered by you.

OUT OF STOCK PRODUCTS

If an item is out of stock on a particular order, we will ship the remaining order and refund the item that was out of stock. We will honor the free shipping if your order had qualified before the out of stock.

UNOPENED PRODUCTS:
If, for any reason – you decide that you would like to return an item prior to opening & using it, we offer a 100% Money Back Guarantee.

All return requests for UNOPENED PRODUCT must be done within 15 days of receiving the item. You can contact a representative by phone at 1-(631)-744-1388 or by email at help@musclesport.com. You must have your order information ready. If you are reaching out via email, please allow up to 2 business days for a response by a representative.

Money back refunds will only be processed once we receive the returned product. Please allow up to 3 business days for funds to clear by your financial institution.

Return shipping costs MUST be covered by you.

When you invest in an Optitune product … we invest in you. We are here to support you 100% along the way! In the end, we both want the same thing … For you to reach your goals!!